FAQs and Troubleshooting

A curated list of the most commonly asked questions by GoHire customers.

23 articles in this collection
Written by Chris and Ivy Rodillas

Audit Log

Learn more about GoHire's Audit Log feature.

Written by Ivy Rodillas
Updated over a week ago

Getting set up

Log in with Google

Log in with Google is not working?

Written by Chris
Updated over a week ago

What system requirements does GoHire have?

Find out what browsers GoHire supports.

Written by Chris
Updated over a week ago

What languages does GoHire support?

Learn more about GoHire language support.

Written by Chris
Updated over a week ago

Can I use GoHire for multiple clients?

Find out how you can use GoHire to hire for multiple clients.

Written by Chris
Updated over a week ago

Are you GDPR compliant?

Get the latest information about how you can comply with GDPR.

Written by Chris
Updated over a week ago

Why can't I link my Facebook Page?

Find out why you might be struggling to link your Facebook Page.

Written by Chris
Updated over a week ago

Can I directly link to our job application form from our website?

Learn how to load the apply form manually from your website.

Written by Chris
Updated over a week ago

Job promotion

Common problems with jobs missing from job boards

Understand why your jobs might not be displaying on job boards, and what you can do to improve your job content.

Written by Chris
Updated over a week ago

How long will my job take to go live on job boards

Understand the length of time between publishing your job and seeing it live on job boards.

Written by Chris
Updated over a week ago

Why have my jobs been rejected?

Find out why your jobs have been rejected, and what you can do to ensure your jobs get approved.

Written by Chris
Updated over a week ago

Why are my jobs not displaying on Indeed?

Get a better understanding of how to get your jobs visible on Indeed when you first start using GoHire.

Written by Chris
Updated over a week ago

Why are my jobs not getting many applicants?

Learn how to improve your job postings to maximise your job exposure.

Written by Chris
Updated over a week ago

What job boards does GoHire integrate with?

Check out an extensive list of GoHire partner job boards.

Written by Chris
Updated over a week ago

What are screening questions?

Understand what screening questions are and how they can help you find your perfect candidates.

Written by Chris
Updated over a week ago

Career page set up

Do you support SSL for Career Pages?

Learn how to create an SSL with Cloudflare for Career Pages.

Written by Chris
Updated over a week ago

Can I change the URL of my Careers Page?

How to set up a custom domain for your GoHire Careers Page.

Written by Chris
Updated over a week ago

What are the recommended sizes for header images?

Find out the recommended size for the header image on your careers page.

Written by Chris
Updated over a week ago

Job management

Can I delete a job?

Learn how to delete a job from your account.

Written by Chris
Updated over a week ago

What does permanently delete do?

Learn more about what permanently deleting does.

Written by Chris
Updated over a week ago

Managing applicants

What file types can I upload to documents

Find out the different file types you can upload to the documents section in a candidates profile.

Written by Chris
Updated over a week ago

Account settings

What are the recommended sizes for logos?

Find out the best sizes to add for internal and external logos.

Written by Chris
Updated over a week ago

How to view a payment invoice on GoHire

Find out how to view a payment invoice in your account.

Written by Chris
Updated over a week ago